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Email setup: Gmail mail fetcher

How to use Mail Fetcher

Mail Fetcher is a Web-based Gmail feature that allows you to centralize up to five email accounts. This article shows how to set up Gmail with the email account associated with your domain so that you can send and receive messages for that account through Gmail.


  • As a courtesy, we try to provide the most up-to-date information involving third-party technologies; however, we cannot guarantee the accuracy of such content, nor can we guarantee the performance of the product. If the text or example screenshots do not match your version, refer to the documentation provided by the applicable third-party company.
  • Gmail's Mail Fetcher supports only the POP3 protocol; it does not support IMAP. Therefore, any action taken on a message will not be reflected if you access your account from a different email client. For example, if you were to read or delete a message from within Gmail, the message will still appear as unread in another email client program. For more information about the differences between IMAP and POP3, refer to email protocols IMAP and POP3.
  • Any time after you have added your POP3 account to Gmail, you can modify the all settings except the actual email address.
  • If you need assistance in configuring your email account, contact the Nexcess Support Team. If you currently do not have a client configured for use with your email account, log in to your SiteWorx account and click Hosting Features > Email > Webmail.


  • An existing Gmail account.
  • Login information for the email account that you want to use with the email client. If you do not yet have a configured email account, refer to Creating a new email account.
  • The POP3 configuration settings and the mail server information provided in your Nexcess Welcome Email.


Specify incoming mail server settings

  1. Log in to your existing Gmail account or create a new one.
  2. Locate the Mail Settings option. The location of this option may vary, depending on your browser. For example, using Firefox, you can find the option in the upper right corner of the page as shown below:
    Gmail Mail Settings Link
  3. Click Mail settings.
  4. On the Settings window, click Accounts and Import > Add a POP3 mail account you own as shown below:
    Gmail Add POP3 Mail Account Option
  5. In the Email address: field, enter the full address of the account that you want to add; for example,
  6. Click Next Step.
  7. In the Username field, enter your full email address; for example,
    Gmail Mail Fetcher: Setting up a POP3 Account
  8. Enter the password that you specified when you set up your email account.
  9. Verify that the correct POP server information and port number of 995 is specified.
    Gmail Mail Fetcher: Select SSL Port Number
  10. Specify the rest of the settings as follows:
    1. Leave a copy of retrieved message on the server: (Recommended) Select this option in order to keep a copy of each message that Gmail retrieves in your other mail accounts. This way, you can access mail in your other accounts and in Gmail.
    2. Always use a secure connection (SSL) when retrieving mail: (Required) All information will be sent through a secure connection; be sure to change the port number to 995.
    3. Label incoming messages: By default, Gmail will identify incoming mail messages with the email address for the POP3 account you are adding. You can change the label to something else by selecting the New label… option.
    4. Archive incoming messages: Select this option if you want messages for your POP3 account to be automatically archived rather than directed to your Inbox.
  11. When finished specifying the settings, click Add Account. The next page prompts you to specify whether you would like to send messages from your newly added account.
  12. Leave the default selected as Yes; you will specify the outgoing settings in the second half of this procedure.
    Gmail Mail Fetcher: Select Outgoing Mail Preference
  13. Click Finish. Proceed to the next section.

Step 2: specify outgoing (SMTP) server settings

  1. Enter your name and email address.
  2. Clear the check box labeled Treat as an alias.
  3. Click Next Step.
    Gmail Mail Fetcher: Add New E-mail Address for Outgoing Messages
  4. Select the option next to Send through SMTP servers, and then click Next Step. Specify the SMTP server settings, as follows:
    1. SMTP Server: Enter the outgoing (SMTP) server name, which is provided in your Nexcess Welcome Email.
      Gmail Mail Fetcher:  Specify Nexcess SMTP Server Settings
    2. Port: Enter 587.
    3. Username: Enter your full email address.
    4. Password: Enter the password for your email account.
    5. Secured connection using TLS: Select this option.
  5. Click Add Account. If you receive an error message indicating that there was a problem with your username or password, enter the full email address for your POP3 account in the Username field and then click Add Account For example, rather than just "john," enter ""